We are not an emergency service. If life is at risk call 000 immediately.
Non-urgent questions about current supports
General intake enquiries during business hours (Mon to Fri, 9 am to 5 pm AEST) [confirm]
Scheduling and availability changes
Messages received after hours are responded to on the next business day. For urgent risk, call 000 or a crisis line below.
Triple Zero (000): Police, Fire, Ambulance — life-threatening emergencies
Lifeline: 13 11 14 — 24/7 crisis support and suicide prevention
Suicide Call Back Service: 1300 659 467 — 24/7 phone and online counselling
Beyond Blue: 1300 22 4636 — mental health support
Kids Helpline: 1800 55 1800 — for young people aged 5 to 25
MensLine: 1300 78 99 78 — support for men
Nurse-on-Call (Victoria): 1300 60 60 24 — 24/7 health advice
NDIS Commission: 1800 035 544 — complaints or reportable incidents [confirm latest number]
Tell us what you need help with and your preferred days and times. We will come back with options and next steps.
© 2025 Holistic Help AU – Practical NDIS support across Melbourne